Rhythm & Hues Studio – Help-Desk / IT Systems Support

Two time Academy Award winner for Achievement in Visual Effects and three time recipient of the Scientific and Technical Achievement award, Rhythm & Hues is uniquely poised for the demands of the highly competitive visual effects and character animation industry.

At the heart of Rhythm & Hues’ success is its more than 20 year commitment to creating quality entertainment in a quality work environment.

A few current and upcoming feature projects include amongst others, "Yogi Bear", "Hop", "Red Riding Hood", "X-Men: First Class".

Position: Help-Desk / IT Systems Support

Department: Systems Operations

Position Summary:
Help-Desk / IT Systems Support is responsible for the daily performance of the company’s computer systems including various flavors of Linux servers and workstations, Macintosh and PC workstations. This position will also provide technical assistance, support and assist computer users with hardware and software questions.

Shift Info:
7:00am to 4:00pm
10:00am to 7:00pm
4:00pm to 1:00am
11:00pm to 8:00am

Responsibilities:

  • Assist users with hardware, email, network, peripheral problems and troubleshooting.
  • Perform backups and restores; maintain tape library and database; update online database.
  • Monitor disk usage.
  • Assist in writing tools and the maintenance of the operations manual and procedures; make recommendations and enhance procedures to increase productivity, organization and efficiency.
  • Perform regular maintenance on computer hardware.
  • Monitor the entire studio computer network.
  • Maintain a clean and safe work environment.

Required Skills:

  • Understanding of various Linux variants, HTML, Macintosh and PC workstations.
  • Excellent communication and interpersonal skills.
  • Willingness and ability to learn quickly.
  • Exceptional organizational skills.
  • Ability to work independently on assigned projects.
  • Conscientious, able to work independently, as well as in a team environment.
  • Ability to work in a fast-paced, high-pressure environment.
  • 3 years of college or equivalent post-high-school CS education or experience.
  • Must be able to lift 20 lbs.

Desired Skills:

  • Scripting and programming experience (Perl, c/c++, sh/csh).
  • Familiarity with most basic system administration tools and processes.
  • Experience with Unix software and processes.
  • Familiarity with networked/distributed computing concepts.
  • Database experience (Informix or MySQL preferred).
  • Interest in computer animation and special effects.
  • A degree or certificate in computer science or a related field.

Submission Requirements:
Please send cover letter & resume by mail or email to:

Rhythm & Hues, Inc.
Recruiting Department
Re: Help-Desk/IT Systems Support
2100 East Grand Avenue, Bldg A
El Segundo, CA 90245

recruitment@rhythm.com
Re: Help-Desk/IT Systems Support

www.rhythm.com

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